Delete your BikeCare account

Here you can request deletion of your BikeCare account (provider: Tobias Meixner, see the legal notice). You need neither the app nor an account login to do so.

Fastest way: directly in the app

Open BikeCare and go to Settings → Account → Delete account. Deletion happens there immediately and permanently.

Without the app: request deletion here

Enter the email address of your account. We confirm receipt by email and then delete your account (within 30 days at the latest, Art. 17 GDPR).

Which data is deleted

Removed completely: your account (email, name, password hash), all bikes, parts, rides and the service history, your Strava connection, push subscriptions, email settings as well as all community entries (username, friendships, groups, leaderboard entry). Your username becomes available again immediately.

Only want to delete data, not the account?

Then this is the wrong page – there is an easier way that keeps your account: delete your data.

Which data we have to keep

If there was a paid Pro subscription, we have to keep the associated invoice and payment data for up to 10 years for tax and commercial law reasons (§ 147 AO). This data is held solely for that purpose and is not used for anything else. An active subscription ends with the deletion at the end of the current billing period.

Questions about deletion? Write to support@bikecare.app. More on data processing in the privacy policy.

Last updated: 7 July 2026